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Plenary Sessions

Monday, October 19


Infinite-Win Ideas to Kick-Start WOW Now

In our highly competitive win-lose world, blame, backstabbing, cutthroat politics, and character assassinations have become the norm. The good news is, it doesn’t have to be this way. Changing your focus can change your life. Daring to care ignites extraordinary results and enduring success for everyone. In this keynote presentation, Deb Boelkes will share secrets to disarm, rearm, and realign with a purpose to achieve infinite-win success. Discover how heartfelt leaders naturally look at situations more holistically to build trust, unity, and passion. Learn how you can be the one to kick-start the transformation.


Leading a 5-Star Service Team

Five-star leaders are devoted to excellence and highly adept at achieving the highest levels of performance from their team. This session will review the leadership skills and competencies needed to lead a 5-star caliber team. Special emphasis will be placed on proven techniques and processes used by highly effective leaders worldwide. Discussion will also focus on specific success strategies for health -systems leaders.

Tuesday, October 20


Leadership Prescription for Success — Managing Up and Across the Organization

No doubt pharmacists are the health- system experts on medications. Naturally they lead their teams with passion. What then does the journey look like for leaders who move beyond the pharmacy department? Join two executive leaders for an insider’s view on lessons learned to navigate relationships and organizational culture as you move from colleague, to overseeing expanded pharmacy service lines, to leader of departments where you were not the expert! Hear strategies to refine and expand skills, work towards rapid decision making processes, and develop a big-picture view to improve influence and effectiveness.


Leading the Future Workforce — Balancing Innovation with Resilience

Join us for a closing session that will not disappoint! One thing is certain- change is inevitable. Successful leaders know how to embrace new technologies and rapid disruption while supporting the well-being and resilience of their staff, and themselves! Review innovative strategies with a system-level leader and participate in a guided, interactive exercise with an expert resilience specialist. Head home refreshed and ready for whatever will be your next leadership challenge.